Quality Assurance

Policies
Assessment
Collaborative Provision
Communication
Education and Training
Learning Resources and Supports
Quality
Self Evaluation
Staffing
Teaching and Learning

Procedures
Carrying Out Assessments
Checking outreach facilities
Data management
Internal verification
Learner complaints
Monitoring of Trainers
Programme Delivery
Programme Design and Development
Provision of Reasonable Accommodation
Trainer non-performance

Documentation
Learner Complaints